Spacious Steps Booking Policy
This disclaimer governs all Spacious Steps classes, courses, workshops and events whether in person or online.
Please read the Disclaimer and Terms & Conditions below before taking part in any of our classes, courses, workshops and events.
Please note that in booking with us you agree to the following terms:
1. You acknowledge that it is your duty to take ordinary care for the protection of others and yourself while attending classes, courses, programs and activities with Spacious Steps. You take complete responsibility for your own safety and will not hold any instructors affiliated with Spacious Steps responsible for any injuries or loss you may incur as a result of your participation in any classes, courses, programs, and activities you attend.
2. Personal belongings are brought into any venues - where classes, courses, programs, and activities are taking place in person - at your own risk. Spacious Steps does not accept liability for any loss of damage whatever to such items.
3. Spacious Steps is not a medical organisation and its facilitators cannot give you medical advice or diagnosis. All suggestions and comments relating to the use of Jin Shin holds, flows and mudras are not required to be performed by you and are carried out at your election while attending in person or online classes, courses, programs, exercises and activities.
4. Nothing contained in classes, courses, workshops and events should be construed as any form of medical advice or diagnosis.
5. You understand that it is your responsibility to judge your physical and mental capabilities for all exercises. It is your responsibility to ensure that by participating in classes, courses, programs, and activities from Spacious Steps, you will not exceed your limits while performing any activity, and you will select the appropriate level of activity for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have.
Session Booking & Cancellation
Things happen and it isn't always possible to keep to our plans, but to keep it fair for all Jin Shin group participants and facilitator(s), here is a booking and cancellation policy for clarity all round.
1.1 Sessions may be booked in advance, online, anytime up until 5 minutes prior to the class. Details will be taken and stored in line with current Scottish Government guidelines.
1.2 Please arrive a few minutes before the start of the session to avoid late arrival and disturbing the flow of the class.
1.3 Please ensure you always get in touch if you cannot make it to a class.
1.4 You may cancel sessions up to 24 hours prior to the start of the class for a full refund / class credit. Classes cancelled within 24 hours and before the start of class are non-refundable but can be transferred to a different session.
1.5 Although every effort is made to hold sessions as scheduled, we reserve the right to cancel any session at any time. If you book on to a class that is subsequently cancelled by us, we will endeavour to find a suitable alternative, or you will be refunded via the means you booked the class (refund to card or refund of credit if booked any other way).
Online streaming
If the quality of your experience is unsatisfactory due to internet issues at our end, we will fully refund you. If the connection error is at your end, we regret we will not refund your class. This will be determined by the comparable experience of your fellow students.
Individual sessions
For all individual sessions (online or in person) we have a 24-hour cancellation policy. Cancellations within 24 hours of the appointment will incur a 75% cancellation fee. If you are late, your session could be shortened, and you will be responsible for paying for the full scheduled session. Failure to show for an appointment will incur a 100% cancellation fee.
Courses, Workshops & Events payment
Courses, Workshops & Events organised by us are purchased on an individual basis. Events are subject to and bound by the following terms:
1.1 All Courses, Workshops & Events organised by us must be paid for in full in advance of the start time. We accept payment for Events via the following: credit cards or PayPal.
1.2 All Courses, Workshops & Events bookings are non-transferable and non-refundable.
1.3 Although every effort is made to hold sessions as scheduled, we reserve the right to cancel them at any time. If you book on to a service that is subsequently cancelled by us, we will endeavour to find a suitable alternative (subject to client’s approval) or a refund will be provided.
Information regarding our Classes, Courses, Workshops and Events
While we make every effort to ensure that the information on our website and elsewhere is as accurate as possible, we reserve the right to make changes to the website and elsewhere and to any information provided.
You will be informed of any material changes before booking. We are only responsible for information contained within our own publications and websites. We are specifically not responsible for third party information contained in any other website.
Payments and refunds
Online and Direct Debit payments are provided by Stripe and PayPal via Ticket Tailor, our online booking service provider. By using this service you agree that Spacious Steps and its facilitators are not responsible for the process of capturing your financial data. All sales are final and any refunds are determined by these Terms and Conditions.
Prices
All prices advertised or quoted are per person in pounds sterling or unless otherwise shown and are subject to change, up or down, until the booking is concluded.
Exclusion of liabilities
We take care to provide quality sessions, courses, workshops and events, by suitably qualified facilitators. It is your responsibility to ensure that you are in good health before commencing a service and seek medical advice if you are concerned.
Right to refuse
We reserve the right to refuse you access to our services at any time. It is your responsibility to inform us of any needs or concerns you may have before the start of every session, and we reserve the right to refuse entry on this basis.
Waiver of liability
Upon registering with us you will be required to accept our waiver of liability. This is mandatory and applies to all services taken with us.
Complaints
If you have any complaints about your sessions or our services, please contact us as soon as possible at www.spacioussteps.com/contact.
Data Protection Policy
We need to store and record your information, including data as supplied in order to provide Spacious Steps services. For further information, refer to our privacy policy.
This disclaimer governs all Spacious Steps classes, courses, workshops and events whether in person or online.
Please read the Disclaimer and Terms & Conditions below before taking part in any of our classes, courses, workshops and events.
Please note that in booking with us you agree to the following terms:
1. You acknowledge that it is your duty to take ordinary care for the protection of others and yourself while attending classes, courses, programs and activities with Spacious Steps. You take complete responsibility for your own safety and will not hold any instructors affiliated with Spacious Steps responsible for any injuries or loss you may incur as a result of your participation in any classes, courses, programs, and activities you attend.
2. Personal belongings are brought into any venues - where classes, courses, programs, and activities are taking place in person - at your own risk. Spacious Steps does not accept liability for any loss of damage whatever to such items.
3. Spacious Steps is not a medical organisation and its facilitators cannot give you medical advice or diagnosis. All suggestions and comments relating to the use of Jin Shin holds, flows and mudras are not required to be performed by you and are carried out at your election while attending in person or online classes, courses, programs, exercises and activities.
4. Nothing contained in classes, courses, workshops and events should be construed as any form of medical advice or diagnosis.
5. You understand that it is your responsibility to judge your physical and mental capabilities for all exercises. It is your responsibility to ensure that by participating in classes, courses, programs, and activities from Spacious Steps, you will not exceed your limits while performing any activity, and you will select the appropriate level of activity for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have.
Session Booking & Cancellation
Things happen and it isn't always possible to keep to our plans, but to keep it fair for all Jin Shin group participants and facilitator(s), here is a booking and cancellation policy for clarity all round.
1.1 Sessions may be booked in advance, online, anytime up until 5 minutes prior to the class. Details will be taken and stored in line with current Scottish Government guidelines.
1.2 Please arrive a few minutes before the start of the session to avoid late arrival and disturbing the flow of the class.
1.3 Please ensure you always get in touch if you cannot make it to a class.
1.4 You may cancel sessions up to 24 hours prior to the start of the class for a full refund / class credit. Classes cancelled within 24 hours and before the start of class are non-refundable but can be transferred to a different session.
1.5 Although every effort is made to hold sessions as scheduled, we reserve the right to cancel any session at any time. If you book on to a class that is subsequently cancelled by us, we will endeavour to find a suitable alternative, or you will be refunded via the means you booked the class (refund to card or refund of credit if booked any other way).
Online streaming
If the quality of your experience is unsatisfactory due to internet issues at our end, we will fully refund you. If the connection error is at your end, we regret we will not refund your class. This will be determined by the comparable experience of your fellow students.
Individual sessions
For all individual sessions (online or in person) we have a 24-hour cancellation policy. Cancellations within 24 hours of the appointment will incur a 75% cancellation fee. If you are late, your session could be shortened, and you will be responsible for paying for the full scheduled session. Failure to show for an appointment will incur a 100% cancellation fee.
Courses, Workshops & Events payment
Courses, Workshops & Events organised by us are purchased on an individual basis. Events are subject to and bound by the following terms:
1.1 All Courses, Workshops & Events organised by us must be paid for in full in advance of the start time. We accept payment for Events via the following: credit cards or PayPal.
1.2 All Courses, Workshops & Events bookings are non-transferable and non-refundable.
1.3 Although every effort is made to hold sessions as scheduled, we reserve the right to cancel them at any time. If you book on to a service that is subsequently cancelled by us, we will endeavour to find a suitable alternative (subject to client’s approval) or a refund will be provided.
Information regarding our Classes, Courses, Workshops and Events
While we make every effort to ensure that the information on our website and elsewhere is as accurate as possible, we reserve the right to make changes to the website and elsewhere and to any information provided.
You will be informed of any material changes before booking. We are only responsible for information contained within our own publications and websites. We are specifically not responsible for third party information contained in any other website.
Payments and refunds
Online and Direct Debit payments are provided by Stripe and PayPal via Ticket Tailor, our online booking service provider. By using this service you agree that Spacious Steps and its facilitators are not responsible for the process of capturing your financial data. All sales are final and any refunds are determined by these Terms and Conditions.
Prices
All prices advertised or quoted are per person in pounds sterling or unless otherwise shown and are subject to change, up or down, until the booking is concluded.
Exclusion of liabilities
We take care to provide quality sessions, courses, workshops and events, by suitably qualified facilitators. It is your responsibility to ensure that you are in good health before commencing a service and seek medical advice if you are concerned.
Right to refuse
We reserve the right to refuse you access to our services at any time. It is your responsibility to inform us of any needs or concerns you may have before the start of every session, and we reserve the right to refuse entry on this basis.
Waiver of liability
Upon registering with us you will be required to accept our waiver of liability. This is mandatory and applies to all services taken with us.
Complaints
If you have any complaints about your sessions or our services, please contact us as soon as possible at www.spacioussteps.com/contact.
Data Protection Policy
We need to store and record your information, including data as supplied in order to provide Spacious Steps services. For further information, refer to our privacy policy.